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Search results for “personalized marketing”
IBM consumer study points to potential recovery of retail and travel industries
04/13/2021
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7:31:37 PM
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Different rules, personal preferences, and social norms formed during the last year means that key industries may need to provide more seamless, personalized marketing and client experiences.
Accor’s Mendes bets on diversification, adaptability
04/15/2021
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12:13:04 PM
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Luxury is all about diversification for different personality types and experiences, so a wider range of brands lets Accor achieve greater market share.
'Rising star' Hainan to be world's biggest duty-free market in 2 years: KPMG joint report
05/09/2021
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4:37:12 PM
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The offshore duty-free business rose to approximately USD 5 billion by the end of 2020.
Break the unwritten rules of upselling
04/08/2021
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6:47:48 PM
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It’s clear we’ll never return to the old version of ‘normal.’ Post-crisis hoteliers need to be very asset-specific and adopt a sales-oriented attitude. Those who follow the old rules of upselling will be at a competitive disadvantage.
Marriott eyes rewards, all-inclusives in cautious travel rebound
05/06/2021
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7:36:13 PM
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In the wake of a new CEO and the Covid-19 crisis, executive Tina Edmundson says the way we travel is changing before our eyes.
Hotel giant Huazhu Group changes CFO
04/28/2021
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10:48:15 PM
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Mr. Teo Nee Chuan will resign as CFO for "personal reasons", effective May 10, while chief compliance officer Ms. Hui Chen will take over the position.
How luxury travel businesses should prepare for the 2021 summer season
04/22/2021
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6:46:47 PM
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Luxury travel businesses must prepare adequately for what will undoubtedly be a busy and highly unusual summer season.
Hilton APAC president: Mid-scale segment will only get bigger in China
04/20/2021
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10:01:00 PM
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Hilton aims to open its 400th hotel in Greater China this year.
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